Disappearing Acts : Gender, Power and Relational Practice at Work

隨著從等級結構轉向基於團隊的結構並消除功能障礙，未來的組織被吹捧為與傳統模式的根本背離。我們被告知，未來的工作者必須是一個協作的團隊成員，能夠給予和接受幫助，賦予他人權力，並在相互依存的世界中運作。這位新工作者需要關係技能和情商 - 能夠有效地與他人合作並理解工作所處的情感環境。

矛盾的是，賦予組織競爭優勢的技能可能恰恰是阻止個別員工（特別是女性）前進的技能。在本書中，喬伊斯·K·弗萊徹（Joyce K. Fletcher）對女性設計工程師進行了一項研究，該研究對於改變組織文化的嘗試具有深遠意義，她的研究表明情緒智力和關係行為在實踐中經常“消失”，不是因為它們無效而是因為它們與工作的女性或柔性相關。

即使它們符合既定目標，這些行為也被視為對工作場所不適當，因為它們與優秀工人和成功組織的強大，性別相關的圖像相衝突。Fletcher描述了性別和權力的這種碰撞如何“消失”組織所說他們需要的行為，並破壞了徹底改變的可能性。她說明為什麼“女性優勢”似乎不會對女性或組織有利。

最後，她提出了個人和組織可以看到無形工作的方式 - 以及人 - 對組織能力和轉型的批判。

With its move from hierarchical to team-based structures and its dismantling of functional barriers, the organization of the future is touted as a radical departure from traditional models. The worker of the future, we are told, must be a collaborative team player, able to give and receive help, empower others, and operate in a world of interdependence. This new worker needs relational skills and emotional intelligence - the ability to work effectively with others and understand the emotional context in which work takes place.

Paradoxically, the very skills that give organizations a competitive advantage may be precisely those that prevent individual employees - especially women - from advancing. In this book Joyce K. Fletcher presents a study of female design engineers that has profound implications for attempts to change organizational culture, her research shows that emotional intelligence and relational behaviour often "get disappeared" in practice, not because they are ineffective but because they are associated with the feminine or softer side of work.

Even when they are in line with stated goals, these behaviours are viewed as inappropriate to the workplace because they collide with powerful, gender-linked images of good workers and successful organizations. Fletcher describes how this collision of gender and power "disappears" the very behaviour that organizations say they need and undermines the possibility of radical change. She shows why the "female advantage" does not seem to be advantaging females or organizations.

Finally, she suggests ways that individuals and organizations can make visible the invisible work - and people -critical to organizational competence and transformation.

   Joyce K. Fletcher (Autor)

Publisher:The MIT Press 

ISBN:    978-0262062053 

原價   US 24.95 台幣價 NT$870